Managed Care for Families

To qualify, simply fill out this form and we’ll email you a coupon and all the details today.

 

Keep your computers fun to use with our proactive approach.

When a problem occurs, we can remote into your computer and help. Includes quarterly cleanups and unlimited free in-shop virus removal. Also includes Patch Management, Managed AV, remote cloud backup, and a discounted home rate for when we help you setup a new computer, or mount a TV, etc.

Prestwood IT Managed Care System Tray Icons
Prestwood IT Managed Care System Tray Icons
About Unlimited Remote: Includes unlimited remote support to keep your computer going until hardware failure. Business hours only (generally Mon..Fri, 8..5, closed holidays).
 

Remote Support Agent

With managed care, we install a very sophisticated monitoring software that will notify us when a problem occurs and in many cases, before a problem occurs. Our proactive cloud-based support agent allows us to provide you with quicker response times — does not interfere with performance. By using the support agent our technicians can remotely troubleshoot your computer problems. No more waiting around for the computer guy to show up! Monitors event logs for problems. Centralized log of events.

Security Options

 

Agent Monitoring + Patch Management + Managed AV

Security: Powerful combo of Patch Management, Managed AV, and Computer Health Monitoring.

 Standard AVManaged AVManaged Care
Antivirus
Anti-Spyware
Anti-Malware
Centralized
Monthly Status/ Threat Reporting
AV Professionally Configured by Us
Easy to understand profiles including advanced security options such as Anti-malware, Behavioral Analysis, Intrusion Detection System, Active Virus Control, Anti-Phishing, and Network Scanning.
AV Monitored and Managed by Us
Centralized Threat Reporting, Antivirus monitoring, Scheduled Scans, and Signature and Software Updates
Website Content Blocking
Easy to understand profiles including Block Illegal Content, Parents Profile, and Kids-Safe profile.
OS Patch Management
3rd-Party Patch Management
Health Monitoring
CPU (spiked CPU=hacked computer), Memory (spiked memory=virus), Disk (low HD space=no patches), and Patches (missing patches=vulnerable)
Pro Monitoring
Catastrophic events rarely come without warning. Advanced monitoring includes monitoring Windows Update, WAC, UAC, S.M.A.R.T. predictive hard drive failure, etc.
Remote Control
No more waiting for the I.T. guy!
Weekly maintenance
Check disk, defrag, DNS flush, temp file cleanup, etc.
Quarterly Remote Cleanup
(includes checkup+speedup). No need to call us, our scheduler schedules this quarterly. If a virus is found, drop off your computer for a free virus removal.
UNLIMITED Virus Removal
In-shop drop-off check-up, speed-up, clean-up, and virus removal (no limit).
    

Managed Care for

  • Cloud-Based Monitoring
  • Business-Class Managed Antivirus
  • Patch Management
  • More...
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