30 day trial!
Try our service for free for 30 days, free setup too!
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Keep your computers fun to use with our proactive approach.
When a problem occurs, we can remote into your computer and help. Includes quarterly cleanups and unlimited free in-shop virus removal. Also includes Patch Management, Managed AV, remote cloud backup, and a discounted home rate for when we help you setup a new computer, or mount a TV, etc.
About Unlimited Remote: Includes unlimited remote support to keep your computer going until hardware failure. Business hours only (generally Mon..Fri, 8..5, closed holidays).
Remote Support Agent
With managed care, we install a very sophisticated monitoring software that will notify us when a problem occurs and in many cases, before a problem occurs. Our proactive cloud-based support agent allows us to provide you with quicker response times — does not interfere with performance. By using the support agent our technicians can remotely troubleshoot your computer problems. No more waiting around for the computer guy to show up! Monitors event logs for problems. Centralized log of events.
Agent Monitoring + Patch Management + Managed AV
Security: Powerful combo of Patch Management, Managed AV, and Computer Health Monitoring.
|Standard AV||Managed AV||Managed Care|
|Monthly Status/ Threat Reporting|
|AV Professionally Configured by Us|
Easy to understand profiles including advanced security options such as Anti-malware, Behavioral Analysis, Intrusion Detection System, Active Virus Control, Anti-Phishing, and Network Scanning.
|AV Monitored and Managed by Us|
Centralized Threat Reporting, Antivirus monitoring, Scheduled Scans, and Signature and Software Updates
|Website Content Blocking|
Easy to understand profiles including Block Illegal Content, Parents Profile, and Kids-Safe profile.
|OS Patch Management|
|3rd-Party Patch Management|
CPU (spiked CPU=hacked computer), Memory (spiked memory=virus), Disk (low HD space=no patches), and Patches (missing patches=vulnerable)
Catastrophic events rarely come without warning. Advanced monitoring includes monitoring Windows Update, WAC, UAC, S.M.A.R.T. predictive hard drive failure, etc.
No more waiting for the I.T. guy!
Check disk, defrag, DNS flush, temp file cleanup, etc.
|Quarterly Remote Cleanup|
(includes checkup+speedup). No need to call us, our scheduler schedules this quarterly. If a virus is found, drop off your computer for a free virus removal.
|UNLIMITED Virus Removal|
In-shop drop-off check-up, speed-up, clean-up, and virus removal (no limit).